SHIPPING & RETURNS

We value our customers and want to take care of every order in a timely manner (shipping and handling may be faster than estimated times):

PROCESSING ORDERS:

• Please allow 2-4 business days (Monday-Friday) to process orders.
• Sales and holidays 4-5 business days.
• All orders placed after 5 PM EST - including weekends and holidays, will be processed the next business day.
  
  

SHIPPING (NOT Including Processing Time)

• Free UPS Ground: Up to 4 Business Days depending on your zipcode.
• UPS 2nd Day Air: 2 Business Days in Transit
• UPS 3 Day Air: 3 Business Days in Transit
• INTERNATIONAL – Closed due to COVID-19
  
• Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.
• When checking-out make sure all of your information is correct including abbreviations, spaces and characters. We will not be held responsible for any incorrect information. Please email us right away if there is an error shop@boldflava.com
• If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Items marked as “Back-orders” may take an additional 5 business days to process.
• When your order is shipped you will receive an email with your tracking information and estimated delivery time. (Please check spam folder)

• Signature Required is available for an addition fee. We are not responsible for stolen packages once your order is confirmed "delivered" by UPS. Please email us at: shop@boldflava.com or contact the www.UPS.com