SHIPPING & RETURNS
We value our customers and want to take care of every order in a timely manner (shipping and handling may be faster than estimated times):
- Please allow 2-4 business days (Monday-Friday) to process orders.
- Sales and holidays 4-5 business days.
- All orders placed after 5 PM EST - including weekends and holidays, will be processed the next business day.
SHIPPING (NOT Including Processing Time)
RETURNS & EXCHANGES
Exchanges only, no refunds. If your items arrived damaged, torn, holes or any defects, please email us at (email@example.com) with pictures so we can process you a new order free of charge.
- Exchanges can be made within 7 days from the ship date. Extended to 14 days due to COVID.
- All exchanged items must be unwashed, unworn, and undamaged, with all tags attached.
- We are not responsible for return shipping costs.
- Securely pack your merchandise in a box or envelope of your choice (you may also use the original package if possible).
- Please email (firstname.lastname@example.org) us or contact us on Instagram to let us know you mailed it back.
- Mail your online exchanges to the following address:
Bold Flava Clothing CO.
8480 Baltimore National Pike
Ellicott City, MD 21043